Shimano 24 Twin Power Spinning Reel Fishing Various Model New in Box from JapanCancellations & ReturnsCancellation or returns will be accepted only if the item has an obvious problem that was not mentioned in the listing description. If that, please let us know within 7 days you got the item. Buyer is responsible for shipping costs and any charge incurred shipping products back.International BuyersImport duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.Thank you for your understanding.